CIS
Customer Information System
- Provides online checking of orders delivery status, eliminating many phone/fax delivery follow-ups
- Provides online e-mail message communications, eliminating many phone/fax clarification queries
- 24 hour, 7 days a week communications access eliminates time zone communications barrier
Our Customer Information System enables you to check delivery status item-by-item through the Internet, 24 hours after order placement. Thereafter, you can continually do online checks of open item delivery status and view related queries and answers.
Each information request can be verified to any criteria and printed accordingly. For the time being the status information will be updated daily.
If you have an account with us, use of this convenient order tracking and information system is free of charge by logging on to the V-LINE Intranet. Authority for accessing different levels of information is assigned by username and password control.
V-LINE order tracking & clarification intranet URLs are:
Europe www.v-line.net
China www.v-line.net.cn
